Read our answers to some of the most common questions we hear from parents and caregivers.
Abbott is bringing infant formula into the US from our FDA-registered manufacturing sites outside of the US, including shipments by air.
The US FDA is temporarily allowing, on a case-by-case basis, the importation of infant formulas manufactured outside the US provided they meet specific requirements established by FDA. For more information and a list of the allowed formulas, you can visit
For more information, contact our Similac Feeding Expert team at 800-986-8800, Monday through Friday 8:30 AM to 7 PM ET.
Abbott formulas imported to the US have the same or similar ingredients as those sold in the US, and all formulas imported to the US under this program must meet the FDA requirements as described above. While it is difficult to predict how each baby will react, some babies adjust to a new formula right away, and others take a little longer. We encourage families to consult with their healthcare professional or doctor in all feeding decisions.
It is always best to prepare according to label instructions. Some countries’ recommendations include boiling water for 2 or 5 minutes. Ask your healthcare professional if you need to use cooled, boiled water for mixing and if you need to boil (sterilize) bottles, nipples, and rings before use.
The scoop in imported Similac® Total Comfort (silver label) that has been imported from another country is smaller than the scoop found in US Similac® Total Comfort. Scoops provided—whether from the US or imported from another country—should not be used interchangeably, even if it is the same brand.
Follow the instructions on the imported formula container for the maximum time allowed to store an open container.
Yes, you can rely on the quality of Similac formulas. We conduct extensive quality checks on each batch of formula, including microbiological analysis, prior to release.
Abbott is committed to the highest standards for manufacturing of all its nutrition products. After our voluntary recall of products manufactured at the Sturgis, MI facility, we are taking corrective actions at that facility using new technology and improved processes to renew your confidence in our products.
Similac products give babies a strong start with important baby formula ingredients. Supporting your baby’s growth and development means providing them with the right nutrition. That’s why Similac formulas have important vitamins, minerals, and nutrients to help give your little one a strong start.
After a thorough investigation by the FDA, Centers for Disease Control and Prevention (CDC), and Abbott, and review of all available data, there is no conclusive evidence to link Abbott's formulas to these infant illnesses. Specifically:
Cronobacter sakazakii is naturally occurring and found nearly everywhere in the environment. Powdered infant formula manufacturers periodically detect it in their plants, and the FDA, in issuing its infant formula Current Good Manufacturing Practices (cGMP) regulations, stated that, based on current technologies, it is not possible to produce a sterile powdered infant formula (79 Fed. Reg. 7987). However, Abbott has no tolerance for Cronobacter sakazakii in its production environment, and no Abbott product was distributed with Cronobacter sakazakii contamination. The company is further strengthening its processes and using advanced technologies to enhance sanitization procedures, product tracking and monitoring as well as training protocols for employees and visitors.
Our actions include:
We know the industry-wide baby formula shortage in the US has worsened since our voluntary recall. We see and hear the stress and despair of parents who are facing empty shelves, and we are doing whatever it takes to get high-quality formula to families in need.
Getting our Sturgis, MI plant up and running will help alleviate this shortage. Abbott has restarted production at Sturgis in the first week of June. We will prioritize production of EleCare®, Alimentum®, and metabolic formulas first and then begin production of Similac® and other formulas. From the time production restarts at the plant, it will take 6 to 8 weeks for product to be available on shelves.
If you can’t find the formula you need, please talk to your child’s pediatrician for information on a suitable alternative. As soon as we have more information, we will provide an update here.
Use ourtool to find major retailers online and near you that stock Similac products. Due to rapid inventory changes, we advise you to also call ahead to verify availability.
We understand how difficult it is to find infant formula in stock right now, in stores and online.
We know parents and caregivers around the world count on our formulas to feed their babies and children, and we are doing everything possible to manufacture and ship product as soon as we can. This includes:
Here are some ideas for finding formula:
Store at room temperature and do not open until you’re ready to use.
Refrigerate 32-fl-oz bottles immediately and store for up to 3 days (72 hours). For Similac Alimentum, store immediately in the refrigerator up to 2 days (48 hours).
Refrigerate 2-fl-oz and 8-fl-oz nipple-ready bottles immediately and feed within 48 hours. Once feeding begins, use or discard within 1 hour.
If poured into individual baby bottles, store immediately in the refrigerator and feed within 48 hours. For more information, see the product labels.
You don’t need to mix or measure anything. Shake the bottle well before opening.
For 32-fl-oz bottles, twist off the cap and pour into a baby bottle.
For 8-fl-oz bottles, twist off the cap and pour into a baby bottle or add a nipple directly on to the bottle.
For 2-fl-oz bottles, use clean hands to attach any clean standard nipple and ring. Ask your baby's doctor if you need to boil (sterilize) nipples and rings before use.
† Submit registration to read details.
† Submit registration to read details.
Now you can switch to digital savings by phone on your favorite formulas—here’s how: